Customer Relationship Management
Customer Relationship Management
Harness the benefits of proven CRM concepts with the unparalleled features of Clear Software CRM. Establish a fail-proof process & system, in order to maximize profits, create long-term clients and add value to your products.
Sales Staff
- Know your customers better
- Organize yourself and your activities
- Get reminders by your systems
- Get alerts by your system to act on circumstances
- Quickly access and record information
- Coordinate better with your agents and subordinates
Sales Manager
- Control your sales-staff activities
- Delegate work more efficiently
- Set a clear sales process, even for new employees
- Promote teamwork by creating structured teams
- Set sales targets and follow up on them
Marketing Staff
- Know your successful campaigns
- Analyse your target groups better
- Plan measures and ensure their effectiveness
- Budget Campaigns and Channels
- See real-time reports on your campaigns and leads
Customer Service Staff
- See unresolved customer requests
- Workow-based routing to specific department, roles or persons
- Track time taken to resolve issues
- Record billable items on tickets
- See efficiency reports
Top Management
- Know your forecasted sales and drill down to each opportunity
- Control your sales regions and sales force
- Get real-time reporting on sales ¬figures, sales funnel
- See cost versus revenue analysis on real-time
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